Splash Savings Card Terms and Conditions
- Usage: The Splash Savings Card (“Card”) is exclusively for use at Splash Coatings Africa and cannot be used at other merchants or locations.
- Duration of Savings: Cardholders may save funds on their Card indefinitely, with no expiration on the balance as long as the Card remains active.
- Card Cancellation: If no deposits are made for six continuous months, the Card will automatically be cancelled, and any remaining funds will be forfeited. Regular communication and reminders will be provided regarding this policy.
- Service Availability: Cardholders across South Africa can save for paint-only purchases. In Gauteng, parts of North-West, Mpumalanga, Limpopo, and Free State, savings can also include painting services.
- Deposits: Cardholders may add funds whenever available; however, to avoid cancellation under clause #3, regular deposits are encouraged.
- Non-Redeemable: Funds on the Card cannot be exchanged for cash, except upon the card owner’s death.
- Multiple Properties: Savings can be allocated towards expenses for multiple properties.
- Flexibility in Savings: Cardholders may choose to save for either paint products only or include painting services.
- Initiation Fee and Monthly Savings: A one-time activation fee of at least R600 is required, which will be credited to the Card. Cardholders decide the amount they wish to save regularly.
- Balance Inquiries: Balances can be checked by contacting the Splash Coatings Africa call center or using our WhatsApp helpline. Card numbers must be provided during inquiries.
- Loss or Theft: Notify Splash Coatings Africa immediately if the Card is lost or stolen. A replacement will be issued for a fee of R100.
- Fees: The only fee is the one-time activation fee of R600, which is credited back to the Card.
- Annual Inflation Adjustment: All quotes will increase by 6% annually to reflect inflationary costs.
- Privacy Policy: Personal information is processed and protected according to our privacy policy, adhering to data protection laws.
- Changes to Terms: Terms may be modified at any time. Changes will be communicated via email and online updates, effective 30 days post-notification.
- Customer Service: Inquiries or issues can be addressed through our customer service department, available via our website or retail locations.
- Discrepancies in transactions are handled promptly; contact our resolution department for a resolution within 30 days.
- Customer Responsibilities: Maintain security of Card details, report unauthorized use immediately, and keep personal information updated.
Agreement Confirmation: By using the Splash Savings Card, you agree to these terms. Keep a copy of this document for your records.
Activation Agreement: By signing below, you acknowledge and accept the terms and conditions of the Splash Savings Card.
